Shipping
The cost of shipping will be displayed at checkout.
 
UK – all items are despatched by Royal Mail, unless heavy or bulky when they will be sent by Courier (this will be noted on the description of the item).
 
Europe and Rest of the World – all items are despatched by Airmail and include insurance to cover, for peace of mind. 
 
 
VAT
All items listed are inclusive of 20% VAT unless otherwise shown.   If you live in a non EU country then your order will be exempt from UK VAT and this will be automatically calculated and displayed on the invoice.   Please note the value of your order will be written on the Customs form attached to the parcel, so local import taxes may apply.
 
 
Shop Returns Policy
Any unwanted items may be returned within 14 days for a full refund, excluding return postage.
 
Any faulty /damaged items may be returned within 14 days for a full refund, including return postage.
 
Please email us in the first instance to discuss your return so the best solution can be agreed.
 
 
Loyalty Points
Registered customers will receive loyalty points every time they shop and these can be redeemed once 100 have been collected. Once you have reached 100 points the option to use them will be shown in the checkout screen.
Value:  1 point = 5p (valid only for use against purchases on this website)
 
 
artofyarn
5 Ash Gate
Thatcham
Berks
Tel:  01635 860148
Em:  sales@artofyarn.co.uk
 
VAT No.  GB 112146073